The International Civil Aviation Organization (ICAO) has issued new legal guidance on the most appropriate methods of managing disruptive and unruly passengers.
The Manual on the Legal Aspects of Unruly and Disruptive Passengers (Doc 10118) was published earlier this month and officially announced last Friday in Montreal by ICAO Secretary General Fang Liu and Alexandre de Juniac, director general and CEO of the International Air Transport Association (IATA), which worked with ICAO to produce the guidance.
“Unruly and disruptive passenger conduct can pose distinct threats to the safety and security of aircraft, flight crew and passengers,” Liu said. “It can also generate costly disruptions to airlines and passengers alike in situations when aircraft must be diverted to manage these incidents.”
The new guidance would help nations develop a harmonized…
