Crew resource management (CRM) is the bedrock of human factors and aviation safety and has evolved alongside the needs of the industry. Psychologist and human factors specialist Robert Helmreich, CRM’s founding father, anticipated its generational shifts, including the introduction of threat and error management (TEM) in the late 1990s. TEM was a great idea for its era — now, what is our era’s great idea for the next generation of CRM?
This paper makes the case for infusing training with deeper academic rigor, while offering a cautionary tale about not being so focused on details that the bigger picture is forgotten. This is a call to action for subject matter experts to co-design what we’re calling Adaptive Dynamics for Resilient Systems (ADRS) — a framework for the next chapter in human factors training. ADRS addresses the intricate interpersonal and sociotechnical challenges of the flight deck environment and integrates individual competencies such as emotional i…
