Flight crews that are intentionally noncompliant with cockpit standard operating procedures are two to three times more likely to commit other, unintentional errors or to mismanage threats to flight safety, according to data gathered during thousands of line operations safety audit (LOSA) observations.
Intentional noncompliance errors are common, James Klinect, chief executive officer of The LOSA Collaborative, said in a presentation to Flight Safety Foundation’s 66th International Air Safety Summit (IASS), which was held in Washington in late October.
Klinect’s organization has collected more than 20,000 LOSA observations at more than 70 airlines worldwide, beginning in 1996 (Figure 1). LOSA observations are governed by 10 operating characteristics, including jump-seat observations by trained observers during regular operations; voluntary crew participation; anonymous, confidential and nonpunitive data collection; and feedback to line pilots (see “LOSA Operating Characteri…
