SCHELL Game
SMS for Aviation — A Practical Guide. 6: Human Factors
Civil Aviation Safety Authority of Australia (CASA), 2012. 28 pp.
This is one of six modules published by CASA as a resource kit to acquaint its personnel and other aviation professionals with the components of a safety management system (SMS).1
Human factors (HF) “is an umbrella term for the study of people’s performance in their work and non-work environments,” the module says. “Perhaps because the term is often used following human error of some type, it is easy to think of it negatively. However, human factors also includes all the positive aspects of human performance: the unique things human beings do well.”
Although SMS is perhaps most often associated with technical and procedural metrics such as flight data moni…
