Everyone has their own idea of what change management is. At the Foundation staff meetings, I continue to inform our staff of pertinent information that affects us. I consider you, our readers and members, part of the Foundation audience. Change management processes may include creative marketing to enable communication between change audiences, but also deep social understanding about leadership’s styles and group dynamics.
As a visible track on transformation projects, organizational change management aligns groups’ expectations, communicates, integrates teams and manages people’s training. It uses performance metrics, such as financial results, operational efficiency, leadership commitment, communication effectiveness and the perceived need for change, to design appropriate strategies for avoiding change failures or solving troubled change projects. (Credit goes to Wikipedia for the last three sentences.)
In keeping with my common theme through the past articles I have w…
