A flight attendant can become, with little or no prior notice, the first responder at an accident scene. “That requires him or her not only to know what to do when notified of an impending emergency, but also when to take action without being notified,” said Gary Morphew, senior advisor and instructor at (L/D)max Aviation Safety Group. As the keynote speaker at the International Cabin Safety Conference, held in Amsterdam in October, he outlined safety issues concerning cabin crewmembers, many of which were discussed by other speakers.1
“Flight attendants are trained for emergency evacuations, and all the evidence shows they do their job well in such difficult conditions,” Morphew said. “But it’s important that they be encouraged to talk about their experiences afterward. Management often isn’t very encouraging about this, but should be.
“When the evacuation works well, everyone wants to know. And when things don’t go as well, everyone wants to …
