Data collected through the line operations safety audit (LOSA) process “have shown that the source of a large number of errors is the lack of efficient training” and that LOSA represents “the best information to improve training systems, crew resource management and flight proficiency checks, and to refine standard operating procedures,” according to Roohollah Khoshkhoo, one of the authors of a paper presented at the 64th annual International Air Safety Seminar, held in Singapore in November 2011.1 A flight safety and operations quality expert at IranAir, he described the first LOSA conducted at the airline in 2009, its operational findings and their application to crew training for threat and error management. A second LOSA was conducted to determine the improvement since the first.
The authors compared LOSA with other proactive safety programs, quick access recorder (QAR)/flight data recorder (FDR) analysis and line checks. …